Terms
Please Read These Terms of Use Carefully Before Using This Website. By using this website, you signify your consent to these terms of use. If you do not agree to these terms of use, please do not use the website.
Your access to and use of this website, as well as all related websites operated by Jeneration PR, LLC, which includes Jenerationpr.com, jenerationacademy.com, profitableprpros.com, jeneration.pro, prcouture.com, among others (collectively the “Site”), is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, these Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect.
1. License and Site Content
You agree that the Site itself, as well as all content, videos, training materials, products, services, and/or other materials made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing (collectively referred to as the “Content”), are maintained for your personal use and information by Jeneration PR, LLC (the “Company”) and are the property of the Company and/or its third-party providers.
You agree that such Company Content shall include all proprietary videos, HTML/CSS, Javascript, graphics, voice and sound recordings, artwork, photos, documents, and text, as well as all other materials included in the Site, excluding only the materials you provide. Subject to your compliance with these Terms of Use, the Company hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Company Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted by the Company. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of the Company, as well as other authors who created the materials, and may be subject to monetary damages and penalties. You may not distribute, modify, transmit, or use the content of the Site or any Content, including any and all software, tools, graphics, and/or sound files, for public or commercial purposes without the express written permission of the Company.
2. Copyrights and Trademarks
All Content, such as text, data, graphics files, videos, sound files, and other materials contained in the Site, are copyrighted unless otherwise noted and are the property of the Company and/or a supplier to the Company. No such materials may be used except as provided in these Terms of Use.
3. Site Content and Intellectual Property Rights
All trade names, trademarks, and images and biographical information of people used in the Company Content and contained in the Site, including without limitation the name and trademark “Jeneration PR, LLC,” are either the property of, or used with permission by, the Company. The use of Content by you is strictly prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of Content may violate the copyright, trademark, and other proprietary rights of the Company and/or third parties, as well as the laws of privacy and publicity, and other regulations and statutes.
Nothing contained in these Terms of Use or in the Site shall be construed as granting, by implication or otherwise, any license or right to use any trademark or other proprietary information without the express written consent of the Company or third-party owner. The Company respects the copyright, trademark, and all other intellectual property rights of others. The Company has the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.
If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify Company at support@jenerationacademy.com. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.
4. Accuracy of Information
While the Company uses reasonable efforts to include accurate and up-to-date information in the Site, the Company makes no warranties or representations as to its accuracy. The Company assumes no liability or responsibility for any errors or omissions in the content of the Site.
5. Electronic Communications
When you register with the Company and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email.
6. Submissions
If you send comments or suggestions about the Site to the Company, including, but not limited to, notes, text, drawings, images, designs, or computer programs, such submissions shall become, and shall remain, the sole property of the Company. No submission shall be subject to any obligation of confidence on the part of the Company. The Company shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise, without any acknowledgment or compensation to you.
7. Support Response Time
The Site administrators and support team aim to respond to support requests within 48 business hours. This response time may vary during high-demand periods or holidays. While we strive to address inquiries promptly, delays may occasionally occur due to volume or complexity of the request. Support inquiries should be directed to support@jenerationacademy.com, and users are encouraged to provide detailed information to facilitate quicker assistance.
8. Coaching Services and Third-Party Coaches
The Company reserves the right to employ guest coaches or independent contractors to deliver coaching services or support as part of the Site’s offerings. Such co-coaches and guest coaches are selected based on their qualifications and experience to provide the highest quality support to our members. All third-party coaches are bound by agreements to uphold the Site’s standards and confidentiality obligations, as well as our commitment to customer privacy and quality.
9. Security and Data Privacy
The Company shall use commercially reasonable efforts to restrict unauthorized access to our data and files. However, no system, whether or not password protected, can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.
10. Privacy Policy Compliance
The Company will not intentionally disclose any personally identifying information about you to third parties, except where the Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms of Use. By using the Site, you signify your acceptance of the Company’s Privacy Policy, https://www.jenerationacademy.com/pages/privacy-policy. If you do not agree with this Privacy Policy, in whole or part, please do not use this Site.
11. Disclaimers and Limitations of Liability
Neither the Company nor any other party involved in creating, producing, or maintaining the Site and/or any Content on the Site shall be liable under any circumstances for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to or use of the Site. All Content on the Site is provided “as is” without warranty of any kind, either expressed or implied. The Company does not warrant that use of the materials will be uninterrupted or error-free. You assume all responsibility for the cost of all necessary repairs or corrections.
12. Third-Party Service Providers
The Company shall not be responsible for any performance or service problems caused by any third-party website or third-party service provider. Any such problem shall be governed solely by the agreement between you and that provider. The Company reserves the right to determine, in its sole discretion, whether the Company is responsible for any such malfunction or disruption. The Company may, in its sole discretion, refund the initial fee charged for any use of the Site and/or any Content or a pro-rata portion thereof consistent with the Company’s refund policy. The Company shall refuse any refund thirty (30) days after your payment for use of the Site and/or any Content.
13. Intellectual Property and Limited License for Coaching Content
All materials provided as part of the coaching program, including documents, videos, templates, and proprietary strategies, remain the exclusive intellectual property of the Company. Members are granted a limited, non-transferable license to use these materials solely for personal education. Any distribution, replication, or public sharing of these materials is strictly prohibited without express written consent from the Company.
14. Cancellation and Refund Policy for Coaching Services
Legacy The Pitch Lab Subscriptions: Legacy subscriptions (memberships of The Pitch Lab purchased before December 1, 2024) may be canceled at any time. Cancellations apply only to future billing cycles, and no refunds or prorations apply to already paid fees, regardless of usage.
The Pitch Lab Payment Plans: Payment plans for the new version of The Pitch Lab (purchased on or after December 1, 2024) are non-cancellable. Cancellations do not apply to current payment cycles or amounts due on an existing payment plan.
Agency Accelerator and Other Programs: Payment plans for the Agency Accelerator and any other program are non-cancellable. Once a payment plan begins, full payment is due, as outlined in the program agreement.
30-Day Guarantee: All products and services are backed by a 30-day guarantee. For subscription-based products, the guarantee applies only to the first month of the subscription. If you are not satisfied within the first 30 days of your initial subscription or product purchase, you may contact support@jenerationacademy.com for assistance. Refund requests under the guarantee must be made within the 30-day period. Refunds are not available beyond this timeframe.
Refund Policy: Due to the nature of the product, refunds are not available for any product or service offered after the 30-day guarantee period. All purchases are final.
Non-Transferability: Subscriptions, payment plans, and access rights to courses, memberships, or programs are non-transferable. No remaining term may be transferred to another individual or account.
Resolution Requirement Before Disputes: Customers are required to contact support@jenerationacademy.com for assistance and resolution of any issues related to payments or cancellations before initiating a dispute with their financial institution. This step is mandatory to ensure a smooth resolution process.
Simple Cancellation Process: Customers can now manually cancel their subscriptions directly from their accounts by following these steps:
- Log in to your account.
- Click on your avatar in the page header.
- Select Settings from the dropdown menu.
- Click Billing Info in the top right corner of the page.
If you encounter any issues or prefer to have support assist with the cancellation, please email your request to support@jenerationacademy.com. The Company aims to process all cancellation requests promptly. Cancellations will be effective upon confirmation by the Company.
15. Code of Conduct for Course Participants
All participants are expected to engage respectfully within the Site and any associated community platforms. Harassment, discrimination, or disruptive behavior will not be tolerated. The Company reserves the right to suspend or terminate access to the Site and its resources for any participant who fails to adhere to these standards.
16. No Guarantee of Results
The Company provides tools, techniques, and educational resources intended to aid in your professional development. However, individual results may vary, and the Company makes no guarantees as to the success or outcomes that may be achieved as a result of using the Site, participating in coaching sessions, or applying the Content provided. Any testimonials or examples on the Site are illustrative only and not indicative of typical results.
17. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms of Use or any activity related to your use of the Site (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.
18. Changes to Terms and Conditions
The Company reserves the right, at its sole discretion, to change, modify, add, or remove any portion of these Terms of Use, in whole or in part, at any time. Notification of changes in the Terms of Use will be posted on the Site. Changes will be effective immediately upon being posted on the Site, and your continued use of the Site after any such changes will constitute your acceptance of the new Terms of Use.
19. Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law provisions. You hereby agree that any dispute arising out of or related to these terms or the Site shall be resolved in the state or federal courts located in Los Angeles, CA.
20. Severability
If any provision of these Terms of Use is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.
21. Entire Agreement
These Terms of Use, along with any disclaimers and policies posted on the Site, constitute the entire agreement between you and the Company with respect to the use of the Site and Content. Any amendments or waivers to these Terms of Use must be in writing and signed by an authorized representative of the Company.
22. Contact Information
For questions or concerns regarding these Terms of Use, please contact us at support@jenerationacademy.com.
